About Us

ManualShift is a team of consultants, writers, editors, and videographers who specialize in creating actionable documentation and digital content for all types of businesses. Our services include: consulting, operations documentation (operations manuals, playbooks, recipe manuals), training programs, and video production. Our expertise is built on 30+ years of helping businesses document how things are done; not just how tasks are completed, but the who, why, and how so employees understand the connection of how their role relates to other roles on the team. Whether a business owner wants to open an additional location; improve overall operations or focus on specific aspects of the business to maximize efficiency and profitability; document procedures and processes so anyone on the team can do the work; empower their team, or sell the business and needs comprehensive documentation to attract the best buyers, the experts at ManualShift can help.